Privacy Policy

Music Coach ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Music Coach mobile application for iOS and Android (the "App").

By using the App, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of data, in line with Apple's App Store and Google Play's Data Safety requirements:

• Audio Files (User Content): Audio recordings you create when practicing exercises or adding reference audio to exercises.
• Images (User Content): Images you optionally attach to exercises as visual references.
• Account Information: Your first name, last name, and email address, which you provide when you register an account.
• Practice and Activity Data: Information you create within the App, such as exercise content, practice session metadata, notes, scores, streaks, likes, and contact connections.
• Device and Diagnostic Data: Device type, operating system version, app version, crash logs, performance metrics, and breadcrumbs collected to help us diagnose and fix issues.
• Push Notification Token: A device-specific token used to deliver notifications when you have enabled them.

We do not collect sensitive categories of personal data (e.g., financial, health, or biometric data) unless you explicitly include such information within audio recordings, images, or notes you create.

2. Purpose of Data Collection

We use collected data only for:

• App Functionality: To let you record, store, share, and review your practice sessions and exercises.
• Account Management: To register, authenticate, and manage your account, and to power the contacts and assignments features.
• App Performance and Security: To diagnose bugs, analyze crashes, and protect against abuse.
• Communication: To send you push notifications and emails about activity related to your account (you can disable both in Profile → Settings).
• User Support: To respond to feedback, bug reports, and content reports you submit through the App.
• Content Moderation: To review reports of objectionable content or abusive behavior and to enforce our community guidelines.

We do not use your data for advertising and we do not track you across other apps or websites.

3. Sharing of Your Information

We do not sell your personal data and we do not share it with third parties for marketing purposes.

Some of your data may be visible to other users of the App in the following situations:

• Public exercises and recordings: When you mark an exercise or practice recording as Public, its content (including audio, images, notes, and your display name) is visible to other Music Coach users. You can change visibility at any time on the item's detail screen.
• Contacts: Exercises and practice sessions you share with contacts (visibility set to Contacts) are visible to the people connected to you.
• Private content (visibility set to Private) is never shown to anyone other than you.

We share limited data with the following service providers, only to operate the App:

• Our backend service (hosted by gblabs at app.gblabs.co): Stores your account, exercises, audio recordings, images, and practice history.
• Sentry: Receives crash reports and performance data so we can diagnose problems. Sentry Privacy Policy.
• Expo Push Notification Service: Delivers push notifications to your device if you enable them. Expo Privacy Policy.
• Legal Authorities: If we are required to disclose information by law, court order, or other valid legal process.

4. User-Generated Content and Moderation

Music Coach lets users create exercises and practice recordings and choose whether to keep them private, share them with contacts, or publish them publicly. We require all users to follow our community standards, which prohibit:

• Harassment, hate speech, or threats toward other users.
• Sexually explicit material, violence, or other content not appropriate for a general audience.
• Material that infringes copyright or other intellectual property rights.
• Spam, scams, or other deceptive content.

From any exercise, practice recording, or contact profile that does not belong to you, the in-app menu offers a Report action with five categories (Spam, Harassment, Inappropriate, Copyright, Other), and a Block action that hides the other user's content from you. We review reports within 24 hours of receipt and remove content that violates these standards. Repeated or serious violations may result in account suspension or termination.

5. Data Handling and Retention

• Audio recordings, images, and exercises you create are stored on our backend until you delete them or delete your account.
• Account information is retained for as long as your account is active.
• You may delete individual exercises and recordings at any time from within the App.
• You may request full deletion of your account and all associated content at any time by contacting support@gblabs.co. We will fulfill the request within 30 days unless we are legally required to retain certain records.

6. Data Security

We implement industry-standard security measures, including encryption in transit (TLS), restricted backend access, and secure credential storage on your device. However, no system is completely secure, and we cannot guarantee absolute protection.

7. User Rights

Depending on where you live (for example under the EU GDPR or California CCPA), you may have the right to:

• Access, download, or export the data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at support@gblabs.co.

8. Children's Privacy

The App is not intended for children under the age of 13 (or the minimum legal age in your country). We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App and on the Apple App Store and Google Play Store listings. Continued use of the App after updates indicates acceptance of the revised policy.

10. Contact Us